Booking Mates ground transportation management solution


As our world moves to more and more online buying approaches. It's no secret the internet has changed the Ground Transfers business as well. From various perspectives, it made business more trying for customary stores, but then it opened up an entirely different and whole new frontier for Small Ground Transfers Business. It has enabled us to work remotely with just a telephone and a PC vital for leading all customer exchanges with our Online Booking Engine and Management Tool or Online Portal. At the same time, consumer acceptance of home-based business generally has grown, especially in the recent years. Booking Mates acts as an umbrella for Small and big Ground Transfers Business, with each and every member utilizing our services and credentials, including technology, marketing, supplier relationships, client & vendor accounting,Sky is the limit! In return for these services we typically offer a commission split with register members and a monthly management fee. These fees can vary quite dramatically between members depending on a range of criteria and the full extent of the services provided, so it pays to compare in detail. Booking Mates will license owner operator's and their appointed drivers for use of Booking Mates online portal/ admin panel/dashboard for you, an online web & mobile application provided by Booking Mates that enables you to access and receive the Booking Mates bookings/Jobs.In order to use the Booking Mates Services and Booking Mates’s Admin Panel/Online Portal/Dashboard, you must agree to the terms and conditions. Our Services enable you to seek, receive and fulfill requests for Airport Transfers, Limo Hire, Book Hire, Hire Car, Limousine, Chauffeur and Public Passenger Transportation Services from Pre-Planned, Pre-Booked, Pre-Paid, or On Demand travel Service to authorized Travelers/users of the 24/7 Online Quote, fixed priced Booking and Secured Payment System Web application/ Website provided by Booking Mates’s, ("Users / visitors / travelers/ Clients"). We offer several service packages that meet customer needs to the fullest. These service packages can be customized and tweaked as per client requirements. We are only a phone call or an email away. However, here are the major services offered by the company:

FREE ONLINE SUPPORT

Whether it is you or your clients needing assistance we have a team ready to help you out. Our qualified support team is available 24/7 via email and will be able to assist with any queries you may have.

INSTANT SMS NOTIFICATION FOR BOOKINGS

Your clients will receive instant text messages when their confirmed bookings are at the next stage, i.e. a sms will be sent when a confirmation or e-ticket has been sent to them. They will also receive a communication sms when the driver is at the pick-up point.

ONLINE FARE ESTIMATION TOOL

This is the instant quote system that we have. All prices and distances are calculated using Google Maps. Clients will simply need to follow the prompts and fill in the boxes accurately for the transfer they need and a quote will be generated for them accordingly.

ONLINE FIXED PRICE CONFIRMED BOOKING

Once a booking is confirmed online the price will not change, if an update was made by the client additional charges may apply. All confirmed booking prices are fixed and locked in as per what the client requires at the time of the booking.

OFFLINE FIXED PRICE CONFIRMED BOOKING

If a booking is confirmed offline/over the phone the price given will not change, if an update was made by the client additional charges may apply. Whether the booking was made and confirmed over the phone, on the website or via email, all confirmed booking prices are fixed and locked in as per what the client requires at the time of the booking.

BECOME A PART OF Booking Mates NETWORK AUSTRALIA WIDE

By using the booking mates system you will be connected to an Australia Wide network. You will be able to connect with other operators and industry representatives all using the same system.

RUN & MANAGE BOOKINGS ON TIME - EVERY TIME - ANYWHERE

We have designed Booking Mates so that you don't need to be sitting at your office desk to be able to keep track of all of your bookings. Our system allows you to have access to your login no matter where you are, you can work from anywhere; home, office, mobile etc.

PRE-PAID, PRE-PLANNED, PRE-BOOKED BOOKINGS

All bookings made with our system are preplanned, pre booked and prepaid. This allows all bookings to be accounted for and gives you the added satisfaction that each client's needs have been locked in for their travel date. This removes the stress of last minute bookings that need to be followed up for any reason.

MAINTAIN ALL BOOKING HISTORY/DETAILS

Once a booking has been added to the system it stays there forever. Even if you or the client has cancelled the booking it will remain in the system. This design helps if there is ever any need to go back and find a specific client’s contact details if they are coming back to use your services again.

ADDING UNLIMITED DRIVER

We understand that there is a high turnover rate in these industries and therefore need a website that can accommodate for this. We have designed our system to allow an unlimited amount of drivers to be added.

ADDING UNLIMITED BOOKINGS

When building your business you want to have a large amount of work coming in. Our system has been built to allow an unlimited amount of bookings to be added into your website. As our portal holds all past, present and future bookings we designed a system that could handle the unlimited booking requirements.

DRIVER ROSTER

Keeping track of where the drivers are needed and when can be difficult which is why we have added a driver roster to our system. Once you have assigned a driver you will be able to see all of their jobs for the day mapped out for an easy to read and find setup.

OWNER DASHBOARD

If you are an owner using our system will have full access to our owner dashboard/panel. Everything that you will need to run your business will be in this dashboard, i.e. all bookings/quotes, vehicle/driver/affiliate details, ability to add new vehicles/drivers/affiliates, invoicing, expenses and reports just to name a few.

DRIVER DASHBOARD

If you are a driver using our system will have full access to our driver dashboard/panel. Everything that you will need to complete your jobs will be in this dashboard, i.e. all of the bookings assigned to you, add expenses, view and create invoices.

CLIENT DASHBOARD

The client dashboard is where your clients will be able to login and view all of their bookings. This is also where they will be able to see all of the loyalty points that they have accumulated.

TRAVEL AGENT DASHBOARD

If you are a travel agent using the Booking Mates system you will have full access to our Travel Agent dashboard/panel. Everything that you need to assist your clients with Ground Transportation booking will be found here, i.e. quote and booking creation, booking viewing, as well as viewing and creating invoices.

JOB DISPATCHER

Normally you would need to email or message your drivers/operators their jobs for the next day this is not the case with the Booking Mate web-portal. We have designed a system where you will be able to assign all jobs easily from one place, the same system also allows your drivers to accept the jobs you send through.

DIGITAL LOGBOOK

This system is equipped with the tools to timestamp every step of the booking. Each booking has the time and date of when it was made, any updates that are made, whenever a confirmation or booking request is sent, when the passenger was pick-up, when the passenger was dropped off, etc.

FEEDBACK SYSTEM

We have an automatic feedback system, where at the end of every transfer the client receives an email asking for feedback on the trip. This form covers everything, from how easy was the website to understand, how was the customer service in the office and in the vehicle to how did they find the trip overall and how was their overall experience using the system.

INVOICING SYSTEM

Having multiple different sites to run your business can make things a little difficult, which is why we have created an invoicing system in the Booking Mates Web Portal. This was designed to make running a business easier by including everything you need in one place.

ONLINE PROMO CODES

We have designed our system so that all promo codes are sent out automatically for you. By doing this we have made it so that you can focus all of your attention on other aspects of your business.

ONLINE EMAIL MARKETING

We have designed our system so that if you require any marketing emails to be sent out all we need is the message that you would like to have sent and then they will be sent through to your clients via an automatic email. By doing this you can focus all of your attention on other aspects of your business.

ONLINE BAS REPORTING

We have added a panel to our web-portal that allows you to download the data and reports needed to complete your quarterly sales reports.

VEHICLE MAINTENANCE RECORD

When you set up your vehicles in the system you will be asked to add your vehicle maintenance details, this will be the information of your engine, transmission, tyres and COI. This will allow our system to send you notifications when the servicing is coming up for the above details. You will need to update the information everytime a service is completed on each of the vehicles.

OWNER/OFFICE EXPENSES RECORD

You will be able to add your owner/office expenses to the system. By doing this you will be able to search through all of the expenses that have been added under this expense type. Once you have searched for the expenses that you require you will also be able to download your expenses record.

VEHICLE EXPENSES RECORD

You will be able to add any of the vehicle expenses to the system. By doing this you will be able to search through all of the expenses that have been added under this expense type. Once you have searched for the expenses that you require you will also be able to download your expenses record.

DRIVER EXPENSES RECORD

Your drivers will be able to add the expenses to the system where they have paid for something for the job that they are on and bill it to the owner of the company. By doing this the owner will be able to search through all of the expenses that have been added under this expense type. Once the owner has searched for the expenses that you require they will also be able to download the expenses record.

All services come tailored to meet client requirements and bigger or regular vehicles are provided as per the passenger count mentioned by the customer.

What are the Requirements?

Need a Registered Australian Business Number registered with GST.

Certified Booking Entity, BSP to take the Booking.

Driver Authority Licensed by Local Authority/Transport Department

Vehicle Registered for Public Passenger vehicle use i.e. Limo, HCA, VHA, Booked Hire and all with relevant Insurance.

WE'VE GOT WHAT YOU NEED!

Links travellers with their travel arrangers and Saves traveller's history and preferences. Sends Booking Confirmation to passengers and travel arrangers and maintains past, present and future bookings. Allows for multiple booking options, including point to point, hourly and as directed rides, as well as rides with stops. Find out why travel agents/ travel arrangers and passengers love Booking Mates dynamic ground transportation management solution.

Chauffeur Companies/Owner Operators

The Booking Mates system allows you to link travellers with their travel arrangers and Saves traveller's history and preferences,sends Booking Confirmation to passengers and travel arrangers and maintains past, present and future bookings. Allows for multiple booking options, including point to point, hourly and as directed rides, as well as rides with stops. Find out why travel agents/ travel arrangers and passengers love Booking Mates dynamic ground transportation management solutions.

As an owner/operator you will receive access to the following :

  1. Quote and booking widget
  2. Training Module
  3. Marketing (if applicable)
  4. Support team
  5. Your own admin login with access to:
    • An expenses panel
      1. Office expenses
      2. Vehicle expenses
    • Bookings panel
      1. View bookings
      2. Create bookings
      3. Booking scheduler
    • Vehicle panel
      1. Add vehicles
      2. Vehicle details
      3. Accident/incident details (forms)
    • Invoice
      1. Customer group invoice
      2. Check all paid/unpaid invoices
    • Driver/affiliate
      1. All registered affiliates and drivers
      2. Add affiliates and drivers

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TRAVEL AGENTS

Our system links travellers with their travel arrangers and saves the traveller's history and preferences. It sends a booking confirmation to both yourself and your client and you will receive access to your own Travel Agent panel to maintain past, present and future bookings. Find out why travel agents/travel arrangers and passengers love Booking Mates's dynamic ground transportation management solutions.

  1. Quote and booking widget
  2. Training Module
  3. Your own designated Booking manager
  4. Your own admin login with access to:
    • Bookings panel
      1. View bookings
      2. Create bookings
    • Invoice
      1. Create invoice

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AFFILIATES

Refer us and earn! Our unique system allows our affiliates to earn extra income just by referring us. Our affiliates program will allow you to create quotes and bookings for your clients as well as manage and edit bookings that have been made.. We are your technology partners, producing the B2B solutions for ground transport needs. There are many ways you can refer us to your clients or your blog, facebook post, insta post, creating youtube videos and the most reliable way is word of mouth. You will receive access to your own easy to use Affiliates panel where you will be able to manage bookings and be able to view and maintain past, present and future bookings for your clients and earn commission on the work referred.

  1. Quote and booking widget
  2. Training Module
  3. Your own designated Booking manager
  4. Your own admin login with access to:
    • Bookings panel
      1. View bookings
      2. Create bookings
    • Invoice
      1. Create invoice

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HOTEL CONCIERGE

With the Booking Mates system alongside an easy to understand layout, we can provide you with our quote and booking widgets, allowing you to create instant quotes and bookings for your clients. You will receive access to your own Hotel Concierge panel where you will be able to view and maintain past, present and future bookings for your clients and earn monthly commission on the work referred.

As an Hotel Concierge you will receive access to the following :

  1. Quote and booking widget
  2. Training Module
  3. Your own designated Booking manager
  4. Your own admin login with access to:
    • Bookings panel
      1. View bookings
      2. Create bookings
    • Invoice
      1. Create invoice

We strive to provide strong and innovative IT solutions to most of your business challenges. Our system offers solutions tailored specifically to your needs & expectations.We promise a high level of service and management solution for your Business needs.

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Let's Get In Touch!


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as soon as possible!